Term & Conditions

Welcome to Dear Me! These Terms and Conditions govern your use of the website fiseotshirts.com (referred to as the “Website”) and the services and products provided by Dear Me (referred to as the “Company”). By accessing or using our Website, you agree to comply with these Terms and Conditions. Please read them carefully.

  1. Acceptance of Terms
    By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access the Website or use any services provided by the Company.

  2. Services and Products
    Dear Me offers a variety of services and products through its Website, including but not limited to skincare products, beauty services, and wellness consultations. The availability of these services and products may vary depending on your location. By purchasing or using any services or products, you agree to abide by any additional terms and conditions specific to those services or products.

  3. Registration and Accounts
    In order to access certain features of the Website or to make purchases, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  4. Intellectual Property
    The content on the Website, including but not limited to text, graphics, logos, images, videos, and software, is owned by Dear Me or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, distribute, or display any of the content without the prior written consent of Dear Me.

  5. Pricing and Payment
    Prices for services and products are listed on the Website and are subject to change without notice. Dear Me reserves the right to modify or discontinue any services or products at any time. Payment for services or products must be made at the time of purchase, and Dear Me accepts payment through various methods, including credit/debit/MFS and online payment gateways. All payments are processed securely, but Dear Me is not responsible for any errors or delays in payment processing.

  6. Shipping and Delivery
    Dear Me offers shipping to locations within Bangladesh. Shipping costs and delivery times may vary depending on your location and the shipping method selected. Dear Me is not responsible for any delays or damages caused during shipping, but we will make every effort to ensure that your order is delivered in a timely manner and in good condition.

  7. Returns and Refunds
    If you are not satisfied with your purchase for any reason, you may return the item(s) within [5]  days of receipt for a full refund or exchange, provided that the item(s) are unused and in their original packaging. You are responsible for the cost of return shipping unless the return is due to an error on our part. Refunds will be issued to the original method of payment within [7] days of receiving the returned item(s).

  8. Limitation of Liability
    To the fullest extent permitted by law, Dear Me shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Website or any services or products purchased through the Website, even if Dear Me has been advised of the possibility of such damages. In no event shall Dear Me’s total liability to you exceed the amount paid by you for the services or products in question.

  9. Indemnification
    You agree to indemnify, defend, and hold harmless Dear Me and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms and Conditions or your use of the Website or any services or products purchased through the Website.

  10. Governing Law and Dispute Resolution
    These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any dispute arising out of or relating to these terms shall be resolved exclusively by the courts located in Bangladesh.

  11. Changes to Terms and Conditions
    Dear Me reserves the right to modify or replace these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of the Website following the posting of any changes to these terms constitutes acceptance of those changes.

  12. Contact Us
    If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected] or 2nd Floor, Hafiz Mansion, 32 Kazi Nazrul Islam Av, Dhaka, Bangladesh.

By using the Website or purchasing any services or products from Dear Me, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Website or purchase any services or products from Dear Me.

REGISTRATION AND OPERATION OF YOUR ACCOUNT

1.1. In order to use Dear Me, you will need to register on the website. Registration is a one-time process and is free of cost. You can register on Dear Me via the below-mentioned processes:

      a. By using your mobile number: You can register by providing relevant information, such as your mobile number, name, gender, and other details necessary for creating an account. Your login ID and password will be created based on the information provided by you, which you can use to access your Dear Me account at any time.

      b. By using social media login: You may use login credentials from a third-party account as identified by Dear Me (e.g., Google or Facebook). If you use such third-party accounts, you will also be subject to the terms and conditions applicable to third-party accounts as imposed by the relevant third party from time to time. Please note that any fraudulent activity or abuse of your Dear Me account due to login via social media is not attributable to Dear Me.

1.2. Due to inactivity in your Account for a substantial time, you may get automatically logged out of your account, or you may choose to log out manually. If you are logged out of your account and wish to log in again, you may do so via One-Time Password verification sent to your registered mobile number.

1.3. Your credentials shared by you at the time of registration are confidential and should be kept secure at all times.

1.4. You are solely authorized to operate the account created by you. Consequently, it is your responsibility to maintain the confidentiality of the Account Information and to restrict access to your computer/mobile/other similar devices to prevent unauthorized access to your account. You are required to keep your Account Information up-to-date and accurate. You can access and update the Account Information under the ‘My Profile’ section of the website.

1.5. You also have the option to browse through the Dear Me Content and make purchases as a ‘Guest’. If you choose to proceed as a ‘Guest’, the details of the orders placed by you on the website will not be available for you to review. However, you will receive necessary communication and updates regarding your orders. Should you require any assistance or information pertaining to such orders placed by you, you may contact customer support.

1.6. You will: (a) Immediately inform Dear Me of any unauthorized usage of the account or any other security breach. (b) Ensure that you log out of your account at the end of each session. Dear Me will not be liable for any loss or direct or indirect damage arising from your failure to comply with these Terms of Use. You may be held liable for any losses incurred to Dear Me or any other user due to unauthorized use of their account resulting from your failure to keep your Account Information safe, secure, and confidential. We reserve the right to refuse access to the Dear Me Platform, terminate accounts, or remove or edit content at any time without notice to you.

COMMUNICATION AND UNSUBSCRIPTION

2.1. Upon sharing your account information and successfully registering on Dear Me, you may receive SMS or email notifications from Dear Me relating to your registration and transactions on Dear Me.

2.2. You may also receive notifications regarding any marketing or promotional activities available on Dear Me from time to time. By sharing your account information and registering on Dear Me and/or verifying your contact number with us, you explicitly consent to receive marketing or promotional communications (through call, SMS, email, or other digital and electronic means) from us and/or our authorized representatives regarding any new services or offerings. 

2.3. Dear Me may also send notifications and reminders regarding the services on Dear Me. While Dear Me endeavors to provide these notifications and reminders to you promptly, Dear Me does not provide any guarantee and will not be held liable or responsible for any failure to send such notifications/reminders to you.

2.4. You can unsubscribe/opt-out from receiving marketing or promotional communications, newsletters, and other notifications from Dear Me at any time by following the instructions set out in such communications.

2.5. Please note that all calls made by/to us are confidential in nature. However, users’ calls may be recorded and monitored to ensure the quality of service and for training purposes.

DISCLAIMERS

3.1. Dear Me endeavors to ensure error-free access to and use of its platform. However, your access to Dear Me may occasionally be suspended or restricted to facilitate repairs, maintenance, or the introduction of new facilities or services on the platform. Dear Me does not take responsibility for any access or usage problems arising from internet-related issues at your end.

3.2. Dear Me may contain user-generated content that Dear Me does not pre-screen and which may include opinions of users/experts. Dear Me will make reasonable efforts to monitor, edit, or remove such user-generated content where necessary (e.g., if it violates these Terms of Use). Dear Me does not guarantee that user-generated content on the platform is accurate, complete, or updated, that it will not offend or upset any person, or that it does not infringe the intellectual property rights of third parties.

3.3. Product descriptions on Dear Me are provided through various visual aids such as photographs, videos, charts, and screenshots to assist you in identifying products of your choice. While reasonable efforts are made to provide accurate visual representations, we disclaim any guarantee or warranty of exactness of such visual representation or description of the products compared to the actual product ultimately delivered to you. The appearance/color of the products when delivered may differ for various reasons.

3.4. If the products and/or services purchased/received/availed on the website cause side effects or do not suit you, please note that Dear Me is not responsible for any manufacturing side-effects. The manufacturer or service provider of the product or service shall be solely responsible for such side effects and consumer complaints. We advise you to carefully read the individual terms and conditions related to the products and consult a specialist before use.

3.5. The products and/or services included on Dear Me are provided on an “as is” and “as available” basis without any representations or warranties, express or implied, except as otherwise specified in writing. Dear Me does not provide any representations or warranties regarding the quality, suitability, accuracy, reliability, performance, safety, merchantability, fitness for a particular purpose/consumption, or the content on Dear Me.

3.6. Parties other than Dear Me and its affiliates may operate stores or provide services on the platform. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings or content made available by these businesses or individuals. Dear Me does not assume any responsibility or liability for the actions, products, and content of any of these third parties.

3.7. You understand that the website may provide third-party services to help you locate and purchase products. Please note that this service is provided by third parties, and the website does not guarantee nor make any representation regarding the correctness, completeness, or accuracy of such services.

3.8. Any liability or claim arising from such third-party services availed by you shall be between you and such third party. The company disclaims any liability that may arise from your communication or availing of services with such third parties.

3.9. To the extent permitted by applicable law, Dear Me disclaims any liability against any loss, damage, expenses, liabilities, claim, injury caused due to the failure of performance, omission, defect of products, or any other circumstance listed herein.

3.10. Dear Me is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to access links of any third-party platforms, you do so entirely at your own risk and expense.

3.11. The interactive services provided on the website are for assistance with select product and service-related queries. Any use of this functionality is subject to certain conditions outlined herein.

3.12. Dear Me does not warrant that the platform will be compatible with all hardware and software used by the user.

3.13. While we attempt to provide you with an error-free and smooth experience, there may be inadvertent errors on Dear Me, including typographical errors, inaccuracies, or omissions in information related to products, pricing, promotions, offers, shipping charges, transit times, and availability. Dear Me reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

3.14. Offers, discounts, and promotional offers displayed in advertisements may vary for customers based on various factors.